Terms of Service - Empower Progress 

These terms apply to every Empower Progress session (“Services”) provided by Empower LLC, a Tennessee limited liability company (“Empower,” “we,” “us”). By booking and paying for a session, you (the “Client,” “you”) agree to them.

1. SCOPE OF SERVICES. Each Empower Progress session is one 90-minute advisory session focused on a single operational or professional development challenge you identify in advance, plus a written action plan and any templates or frameworks we share. It is advisory support, not implementation, ongoing operational work, or guaranteed deliverables beyond the action plan.
   
   

2. NO ONGOING COMMITMENT. Sessions are booked and paid for one at a time. There is nothing to cancel and no notice required to stop unless a separate Agreement exists between Empower and the Client stating otherwise. 
   
   

3. FEES. Session cost is disclosed and paid in full at the time of booking. Anything beyond the scope above, including additional sessions, work between sessions, implementation, or document review, is separate and will be scoped and priced in writing before it begins.
   
   

4. RESCHEDULING & NO SHOWS. Payment is not refundable once a booking is complete. You may reschedule at no charge with at least 48 hours’ notice. Any changes requested within 48 hours will be subject to the original fee and will require a new session booking at the new session fee.
   
   

5. CLIENT RESPONSIBILITIES. Come prepared with your challenge and the relevant context. The value of the session depends on accurate, complete information, and we rely on what you share.

7. INDEPENDENT CONTRACTOR. Empower acts as an independent contractor. Nothing here creates an employment, partnership, agency, joint venture, or fiduciary relationship, and neither of us can bind the other to any third party.

9. CONFIDENTIALITY. Both Parties will keep the other’s non-public business information confidential and use it only in connection with these sessions. This does not cover information that is or becomes public, was already known, or is independently developed without using the other party’s information, or any disclosure required by law, provided we give you reasonable advance notice where we are legally able to do so. These obligations continue after the session ends.
   
   

10. MATERIALS AND OWNERSHIP. Empower owns the frameworks, templates, and materials we create or bring to a session, and grants you a perpetual, royalty-free, worldwide license to use them within your business. Information and materials you provide remain yours.

12. NO GUARANTEED OUTCOMES & LIMITATION OF LIABILITY. Our work is advice. You decide what to act on, and results depend on your execution and on factors outside our control, so we do not guarantee specific outcomes. To the fullest extent permitted by law, Empower is not liable for any indirect, incidental, consequential, or punitive damages, and Empower’s total liability for any claim relating to a session will not exceed the amount you paid for that session.

14. GOVERNING LAW. These terms are governed by the laws of the State of Tennessee, and any dispute will be brought in the state or federal courts located in Nashville, Davidson County, Tennessee.